This Privacy Policy explains how GeoSimpli ("we", "us", or "our") collects, uses, and protects personal information when you use our website and Generative Engine Optimisation (GEO) services.
Who we are
GeoSimpli is a managed GEO agency based in Riebeek Kasteel, South Africa. We help small businesses become more visible and recommended in AI-powered search. For privacy questions, contact dewald@geosimpli.com.
Information we collect
We may collect information you provide through contact forms, discovery-call or free-audit requests, onboarding submissions, outreach responses, and payment processes. This may include your name, email address, phone number, business details, website URL, preferred contact methods, uploaded reference documents, and information about your GEO / AI-visibility requirements.
We may also collect limited technical information such as IP address, browser type, and pages visited, to operate and improve the website and protect against abuse.
How we use your information
We use your information to respond to enquiries, deliver GEO services, process payments, send transactional messages related to your requests, improve our website, and communicate about onboarding or service delivery. We do not sell your personal information.
Lawful basis and POPIA
Where the Protection of Personal Information Act (POPIA) or other applicable privacy law applies, we process personal information for legitimate business purposes such as responding to requests you initiate, performing a contract for services, and operating our website securely. You may object to certain processing or withdraw consent where processing is based on consent, subject to legal and operational limits.
Data storage and security
We take reasonable steps to protect personal information. Some files, such as onboarding documents, are stored securely and are not publicly accessible. Access to admin systems is restricted to authorised team members.
Third-party services
We may use third-party providers to operate our services. These include email delivery (such as SMTP2GO), analytics where configured, SEO research tools, and payment processing. Payment providers may include Payfast, Paystack, and NOWPayments, depending on the checkout method used. These providers process data according to their own privacy policies and only as needed to provide their services.
Marketing and outreach
If we send cold outreach or marketing email, we do so with a clear unsubscribe path and honour opt-out requests. Transactional messages about an enquiry, onboarding, or payment you initiated are not marketing messages.
Retention
We retain personal information for as long as needed to deliver services, meet legal and accounting requirements, resolve disputes, and maintain appropriate business records. When information is no longer required, we delete or anonymise it where practical.
Your rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law (including POPIA where it applies) and our need to retain records for service delivery, fraud prevention, or legal compliance.
Contact
For privacy-related questions, contact us at dewald@geosimpli.com or via our contact page.